2017g
From IEETA
Book chapter
Title | An Initial Proposal for a Web 2.0 Information System that Supports a 360º Customer Loyalty Assurance Process in Private Healthcare Organization |
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Author | Mário Magalhães, Ramiro Gonçalves, Frederica Branco, Manuel Au-Yong-Oliveira, Fernando Moreira |
Booktitle | Recent Advances in Information Systems and Technologies. Advances in Intelligent Systems and Computing |
Editor | |
Publisher | Springer |
Address | |
Volume | 571 |
Pages | 264-276 |
Month | April |
Year | 2017 |
DOI | 10.1007/978-3-319-56541-5_27 |
Group | Information Systems and Processing |
Group (before 2015) |