2017g
From IEETA
Book chapter
| Title | An Initial Proposal for a Web 2.0 Information System that Supports a 360º Customer Loyalty Assurance Process in Private Healthcare Organization |
|---|---|
| Author | Mário Magalhães, Ramiro Gonçalves, Frederica Branco, Manuel Au-Yong-Oliveira, Fernando Moreira |
| Booktitle | Recent Advances in Information Systems and Technologies. Advances in Intelligent Systems and Computing |
| Editor | |
| Publisher | Springer |
| Address | |
| Volume | 571 |
| Pages | 264-276 |
| Month | April |
| Year | 2017 |
| DOI | 10.1007/978-3-319-56541-5_27 |
| Group | Information Systems and Processing |
| Group (before 2015) |