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JSilva-2016a

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Article

Title Banking desmaterialization using cloud computing
Author Joana Silva, Cláudio Teixeira, Joaquim Sousa Pinto
Journal Journal of Information Systems Engineering & Management
Volume 1
Number 2
Pages 123-140
Month March
Year 2016
DOI 10.20897/lectito.201618
Group Information Systems and Processing
Group (before 2015)
Indexed by ISI No

Abstract

The technological challenges have led the bank sector to actively bet on technological innovation strategy including the provision of applications for mobile devices. However, the development of mobile tools has had a greater expression for customers than for commercial managers of banks. This paper aims to present an architecture that supports the desmaterialization of transactions at the counters of bank branches. The main goal is to foster the relationship between banks and their customers, giving flexibility to managers to conduct banking transactions from any mobile device, anywhere. This architecture is a results of a dissertation carried out under a master's degree in Information Systems.