Silvina Santana

Position	Full professor
Affiliation	DEGEIT / University of Aveiro
Group	Information Systems and Processing
Status	Researcher with PhD
Country	Portugal
Students	Ribeiro, furtado
Former PhD students	Nina Szczygiel, Ana Dias, Hooman Shahrasbi
Former masters students
Courses
Projects
Past projects	EMIF, EU-ADR, FOCUS, GEN2PHEN, HOMECARE, IBERO-NBIC
Events	Informatics for Health'2017
Proposals
ORCID	0000-0003-4321-9240
Personal page

Publications

Books

• Silvina Santana, Rui Roncha. Entrepreneurship. 2018
• Silvina Santana, H.M.M. Diz. Aprendizagem Organizacional: Factores de Competitividade em PME da Indústria Portuguesa. Universidade de Aveiro, 2001

Articles in international journals listed in the ISI

• Nina Szczygiel, Silvina Santana. ‘Call me if you need’: social support experiences under economic and social change. Social Work in Health Care, vol. 57, no. 9, August 2018 [IF 2017: 1.097 (Q2, 19/42)]
• Silvina Santana, Patrícia Redondo. Processes mapping: a tool to foster intra- and inter-organizational coordination of care. Family Medicine & Primary Care Review, vol. 20, no. 1, p. 41-46, January 2018
• P. Langhorne, S. Baylan, Early Supported Discharge Trialists (, Silvina Santana, ). Early supported discharge services for people with acute stroke. Cochrane Database of Systematic Reviews, no. 7, p. CD000443, July 2017
• Emmanouil G Spanakis, Silvina Santana, Manolis Tsiknakis, Kostas Marias, Vangelis Sakkalis, António J. S. Teixeira, Joris H Janssen, Henri de Jong, Chariklia Tziraki. Technology-based Innovations to Foster Personalized Healthy Life Styles and Wellbeing: A Targeted Review. Journal of Medical Internet Research, vol. 18, no. 6, June 2016 [IF 2016: 5.175 (Q1, 1/24)]
• Soledad Ballesteros, Eduard Kraft, Silvina Santana, Chariklia Tziraki. Maintaining Older Brain Functionality: A Targeted Review. Neuroscience & Biobehavioral Reviews, vol. 55, p. 453-477, August 2015 [IF 2015: 8.580 (Q1, 3/51)]
• Silvina Santana, Nina Szczygiel, Patrícia Redondo. Integration of care systems in Portugal: anatomy of recent reforms. International Journal of Integrated Care, vol. 14, no. 3, July 2014 [IF 2014: 1.500 (Q3, 51/88)]
• Silvina Santana, José Cerdeira. Satisfação no trabalho dos profissionais do ACeS Baixo Vouga II. Acta Médica Portuguesa, vol. 24, December 2011 [IF 2011: 0.091]
• Silvina Santana, B. Lausen, M Bujnowska-Fedak, C. E. Chronaki, H. U. Prokosch, R. Wynn. Informed citizen and empowered citizen in health: results from an European survey. BMC Family Practice, vol. 12, no. 20, April 2011 [IF 2011: 1.80]
• Silvina Santana, Cristiane Moreira, Teresa Roberto, Flavia Azambuja. Fighting for excellence: the case of the Federal University of Pelotas. Higher Education, vol. 60, no. 3, p. 321-341, September 2010 [IF 2010: 0.823]
• Silvina Santana. Reforming Long-term Care in Portugal: Dealing with the Multidimensional Character of Quality. Social Policy & Administration, vol. 44, no. 4, p. 512-528, August 2010 [IF 2010: 0.855, 0.855]
• Silvina Santana, Berthold Lausen, Maria Bujnowska-Fedak, Catherine Chronaki, Per Egil Kummervold, Janne Rasmussen, Tove Sorensen. Online Communication Between Doctors and Patients in Europe: Status and Perspectives. Journal of Medical Internet Research, vol. 12, no. 2, p. e20, April 2010 [IF 2010: 4.663 (Q1, 1/22)]
• Silvina Santana. Trends of Internet use for health matters in Portugal: 2005-2007. Acta Médica Portuguesa, vol. 22, no. 1, p. 5–14, January 2009
• Per Egil Kummervold, Catherine E. Chronaki, Berthold Lausen, Hans-Ulrich Prokosch, Janne Rasmussen, Silvina Santana, Andrzej Staniszewski, Silje Camilla Wangberg. eHealth trends in Europe 2005-2007: A population-based survey. Journal of Medical Internet Research, vol. 10, no. 4, 2008 [IF 2008: 3.590 (Q1, 1/20)]
• Silje C. Wangberg, Hege K. Andreassen, Hansulrich Prokosch, Silvina Santana, Tove Sorensen, Catharine Chronaki. Relations between internet use, socio-economic status (SES), social support and subjective health. Health Promotion International, vol. 23, no. 1, p. 70-77, March 2008 [IF 2008: 1.356]
• Hege K. Andreassen, Maria M. Bujnowska-Fedak, Catherine E. Chronaki, Roxana C. Dumitru, Iveta Pudule, Silvina Santana, Henning Voss, Rolf Wynn. European citizens' use of E-health services: A study of seven countries. BMC Public Health, vol. 7, no. 53, April 2007 [IF 2007: 1.633]
• Silvina Santana, Ana Dias, Elisabete Souza, Nelson Rocha. The Domiciliary Support Service in Portugal and thechange of paradigm in care provision. International Journal of Integrated Care, vol. 7, January 2007

Other articles in journals

• Silvina Santana, Sandra Maria Correia Loureiro. Analysing drivers and outcomes of job and professional satisfaction at health centres in Portugal. Benchmarking: an International Journal, vol. 26, no. 1, January 2019
• Ana Dias, Jorge Simões, Silvina Santana. A conceptual approach to integrating health care services: an investigation of the Portuguese case. International Journal of Knowledge-Based Development, vol. 9, no. 3, p. 294, January 2018
• João Apóstolo, Richard Cooke, Elzbieta Bobrowicz-Campos, Silvina Santana, Maura Marcucci, Antonio Cano, Miriam Vollenbroek-Hutten, Federico Germini, Barbara D’Avanzo, Holly Gwyther, Carol Holland. Effectiveness of interventions to prevent progression of pre-frailty and frailty in older adults: a systematic review. JBI Database of Systematic Reviews and Implementation Reports, vol. 16, no. 1, p. 140-232, January 2018
• Nina Szczygiel, Silvina Santana. Network analysis approach to stroke care and assistance provision: an empirical study. Engineering Management in Production and Services, vol. 9, no. 2, p. 32-37, June 2017
• João Apóstolo, Richard Cooke, Elzbieta Bobrowicz-Campos, Silvina Santana, Maura Marcucci, Antonio Cano, Miriam Vollenbroek-Hutten, Federico Germini, Carol Holland. Predicting risk and outcomes for frail older adults: an umbrella review of frailty screening tools. BI Database of Systematic Reviews and Implementation Reports, vol. 15, no. 4, p. 1154–1208, May 2017
• Apóstolo J, Bobrowicz-Campos E, Holland C, Cooke R, Silvina Santana, Marcucci M, Vollenbroek M, Germini F, Cano A.. Predicting risk and outcomes for frail older adults: results of an umbrella review of available screening tools for frailty. International Journal of Evidence-Based Healthcare, vol. 14, no. 4, p. 192, December 2016
• Antonio Cano, Donata Kurpas, Maria Magdalena Bujnowska-Fedak, Silvina Santana, Carol Holland, Maura Marcucci, Ana Gonzalez- Segura, Miriam Vollenbroek-Hutten, Barbara D’Avanzo, Alessandro Nobili, João Luís Alves Apostolo, Elżbieta Bobrowicz-Campos, Ana M. Martínez-Arroyo. FOCUS: Frailty Management Optimisation through EIPAHA Commitments and Utilisation of Stakeholders’ Input – an innovative European Project in elderly care. Family Medicine & Primary Care Review, vol. 18, no. 3, p. 373–376, March 2016
• João Apóstolo, Richard Cooke, Elzbieta Bobrowicz-Campos, Silvina Santana, Maura Marcucci, Antonio Cano, Miriam Vollenbroek, Carol Holland. Effectiveness of the interventions to prevent progression of pre-frailty and frailty in older adults: a systematic review protocol. JBI Library of Systematic Reviews, November 2015
• João Apóstolo, Richard Cooke, Elzbieta Bobrowicz-Campos, Silvina Santana, Maura Marcucci, Antonio Cano, Miriam Vollenbroek, Carol Holland. Predicting risk and outcomes for frail older adults: an umbrella review of available frailty screening tools. JBI Library of Systematic Reviews, November 2015

Chapters in books

• Joan Costa-Font, Cristiano Gori, Silvina Santana. Financing LTC in Southwest Europe: Italy, Portugal and Spain. Financing Long-Term Care in Europe: Institutions, Markets and Models, Joan Costa-Font and Christophe Courbage (Ed.), Palgrave Macmillan, 2011
• Silvina Santana. Reforming long-term care in Portugal: dealing with the multidimensional character of quality. Reforming long-term care in Europe, Joan Costa-Font (Ed.), Wiley-Blackwell, p. 153-169, 2011
• João Pedro Albino, Nicolau Reinhard, Silvina Santana. A structure for knowledge management systems assessment and evaluation. Handbook on Business Information Systems, Angappa Gunasekaran, Maqsood Sandhu (Ed.), World Publishing Company PTE LTD, 2010
• Sandra Loureiro, Silvina Santana. Effect of Consumer Perceptions of Web Site Brand Personality and Web Site Brand Association on Web Site Brand Image. Classification as a Tool for Research: Studies in Classification, Data Analysis, and Knowledge Organization, Springer-Verlag Berlin Heidelberg, vol. Part 3, p. 743-750, 2010
• Silvina Santana, Vítor Amorim. Envisaging business integration in the insurance sector. Encyclopedia of Information Science and Technology, Mehdi Khosrow-Pour (Ed.), Information Science Reference, IDEA Group Inc., p. 1412-1419, 2008
• Silvina Santana. Trends and patterns of health related Internet use in Portugal. Collaboration and the Knowledge Economy: Issues, Applications, Case Studies, Paul Cunningham and Miriam Cunningham (Ed.), IOS Press, Amsterdam, vol. 5, p. 43-49, 2008
• Silvina Santana, Catherine E. Chronaki, Nina Szczygiel, Ulli Prokosch, Tove Sorensen. Access to electronic patient record: is that important when choosing a new doctor?. eChallenges, e-2007., Expanding the Knowledge Economy: Issues, Applications, Case Studies, Paul Cunningham and Miriam Cunningham (Ed.), IOS Press, The Hague, The Netherlands, Amsterdam, vol. 4, p. 686-694, October 2007
• Vítor Amorim, Silvina Santana. Business integration in the insurance sector: the intermediary side of the question. Adaptive Technologies and Business Integration: Social, Managerial and Organizational Dimensions, IDEA Group Inc., p. 118-136, 2007
• Silvina Santana, Nina Szczygiel, António Sousa Pereira. Perceptions on Importance of Online eHealth Services in Portugal. Expanding the Knowledge Economy: Issues, Applications, Case Studies, Paul Cunningham and Miriam Cunningham (Ed.), IOS Press, Amsterdam, vol. 4, p. 679-685, 2007
• Silvina Santana, Catherine E. Chronaki, Nina Szczygiel, Ulli Prokosch, Tove Sorensen. Access to electronic patient record: is that important when choosing a new doctor?. eChallenges, e-2007., Expanding the Knowledge Economy: Issues, Applications, Case Studies, Paul Cunningham and Miriam Cunningham (Ed.), IOS Press, The Hague, The Netherlands, Amsterdam, vol. 4, p. 686-694, October 2007
• Silvina Santana, António Sousa Pereira. How the Portuguese are using the Internet for health purposes. Exploiting the Knowledge Economy: issues, applications and case studys, Cunningham, M. Cunningham (Ed.), IOS Press, Amsterdam, vol. 3, p. 1021-1026, 2006

Articles in conference proceedings

• Emmnouil G. Spanakis, Silvina Santana, Boaz Ben-David, Kostas Marias, Chariklia Tziraki-Segal. Persuasive Technology for Healthy Aging and Wellbeing. Mobile Health, 4th International Conference on Wireless Mobile Communication and Healthcare - Transforming healthcare through innovations in mobile and wireless technologies, Athens, Greece, November 2014
• Sandra Loureiro, Silvina Santana. Web site brand attributes and e-shopper loyalty, A comparative study of Spain and Scotland. WEBIST 2010, 6th International Conference on Web Information Systems and Technology, Valencia, Spain, April 2010b
• Nina Szczygiel, Dulce Pinto, Silvina Santana. Toward patient-centered and economically sustainable care: advances in the primary health care reform in Portugal. 2nd Baltic Health Forum, Szczecin, Poland, December 2010
• Sandra Loureiro, Silvina Santana. Web site brand image, relationship, and credibility as determinants of e-shopper loyalty. EMAC 2010, 39th European Marketing Academy Conference, Copenhagen, Denmark, June 2010
• Sandra Loureiro, Silvina Santana. Effect of consumer perceptions of web site brand personality and web site brand association on web site brand image. Proceedings of the 11th IFCS Biennial Conference and 33rd Annual Conference of the Gesellschaft für Klassifikation e.V., Dresden, March 2009
• Albino JP, Reinhard Nicolau, Silvina Santana. Uma ferramenta para avaliar atividades e processos de gestão do conhecimento. 7º Congresso Nacional de Gestão do Conhecimento - KMBrasil2008, Brasil, December 2008
• Silvina Santana. Trends and patterns of health related Internet related use in Portugal. eChallenges 2008, e-2008. European Commission, Stockholm, Sweden, October 2008
• Silvina Santana, Catherine E. Chronaki, Nina Szczygiel, Ulli Prokosch, Tove Sorensen. Access to electronic patient record: is that important when choosing a new doctor?. eChallenges, e-2007., Expanding the Knowledge Economy: Issues, Applications, Case Studies, The Hague, The Netherlands, Amsterdam, vol. 4, p. 686-694, October 2007
• Silvina Santana, Catherine E. Chronaki, Nina Szczygiel, Ulli Prokosch, Tove Sorensen. Access to electronic patient record: is that important when choosing a new doctor?. eChallenges, e-2007., Expanding the Knowledge Economy: Issues, Applications, Case Studies, The Hague, The Netherlands, Amsterdam, vol. 4, p. 686-694, October 2007
• Silvina Santana, Nina Szczygiel, António Sousa Pereira. Perceptions on Importance of Online eHealth Services in Portugal. eChallenges, e-2007. European Commission, The Hague, The Netherlands, October 2007
• Catherine E. Chronaki, Henning Voss, Silvina Santana, Hans-Ulrich Prokosch. eHealth Consumer Attitude on online Access to Personal Health Records. eChallenges, e-2007. European Commission, The Hague, The Netherlands, October 2007
• Silvina Santana, António Sousa Pereira. How the Portuguese are using the Internet for health purposes. eChallenges, e-2006. European Commission, Barcelona, Spain, October 2006
• Alexander Macena da Silva, Silvina Santana. A Methodology for the Development of Didactical Software for the Physical Education and Sports. ED-MEDIA 2005 – World Conference on Educational Multimedia, Hypermedia & Telecommunications, Montreal, Canadá, June 2005
• Sara Petiz, Alexandre Sousa, Miguel Oliveira, Silvina Santana, Manuel Oliveira Duarte. The importance of target audiences in the design of training actions: a case study based on a course of Logistic and Industrial Management. ED-MEDIA 2005 – World Conference on Educational Multimedia, Hypermedia & Telecommunications, Montreal, Canadá, June 2005
• Silvina Santana, Alexander Macena da Silva. Using Cognitive Theories in the Instructional Design of BIOMEC. ED-MEDIA 2005 – World Conference on Educational Multimedia, Hypermedia & Telecommunications, Montreal, Canadá, June 2005
• Alexandre Sousa, Silvina Santana. Applying the Concept of Productivity to Higher Education Processes. EURAM 2005, The European Academy of Management Annual Conference, Munchen, Germany, May 2005
• Ana Dias, Silvina Santana, Nelson Rocha. The Introduction of New Paradigms in the Provision of Care, Inhibitors and Facilators: a Case Study. EMHA - Managing Innovation in the Health Sector, April 2005
• Ana Dias, Silvina Santana, Alexandra Queirós, Nelson Rocha. he Supporting Role of Technology in the Provision of Care, Inhibitors and Facilators in its Implementation: a Case Study. IADIS International Conference on Applied Computing 2005, February 2005
• Silvina Santana, Nelson Rocha. Telework: Employment Opportunities for a Disabled Citizen. 5th International Conference on Enterprise Information Systems, April 2003
• Silvina Santana, Nelson Rocha. Teletrabalho e Incapacidade: Esperanças e Desafios. Iberoamerican Acadamy of Management - Second International Conference, 2001